Support Center
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FAQ
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Contact Info
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Email
Office Address
10 UDB Road, Hotoro - Nasarawa
Kano State, Nigeria
Visit us during business hours for personalized assistance
Frequently Asked Questions
How do I reset my password?
Click the "Forgot Password" link on the login page and follow the instructions sent to your email. You'll receive a password reset link valid for 24 hours.
What should I do if I can't log in?
Ensure you're using the correct email and password. If you've forgotten your password, use the password reset option. If issues persist, contact our support team at support@alley.com.ng.
How do I update my profile information?
After logging in, navigate to your profile settings and click "Edit Profile". Update your information and save the changes. Certain fields may require verification.
How can I access my grades and transcripts?
Log in to your student portal and navigate to the "Grades" section under the main menu. You can view current grades and request official transcripts from the same page.
What payment methods do you accept?
We accept various payment methods including bank transfers, online payments, and other digital payment options. Check the payment page for current accepted methods and any associated fees.
How long does it take to process applications?
Application processing times vary depending on the program and completeness of your submission. Typically, applications are reviewed within 2-4 weeks. You can track your status in the applicant portal.