Privacy Policy

We collect information you provide directly to us when registering for our portal, including:

• Personal identification information (name, email, phone number)
• Academic information (student ID, enrollment status, grades)
• Account credentials and security information
• Communication preferences and contact details
• Payment and billing information

We use the information we collect to:

• Provide, maintain, and improve our portal services
• Process your applications and enrollment
• Send you service-related announcements and updates
• Respond to your inquiries and provide customer support
• Process payments and manage your billing
• Comply with legal obligations and university policies
• Prevent fraud and ensure security

We implement comprehensive security measures to protect your personal information, including:

• Encrypted data transmission and storage using industry-standard protocols
• Secure authentication mechanisms and password requirements
• Regular security audits and vulnerability assessments
• Limited access to personal information by authorized personnel only
• Compliance with data protection regulations and standards

However, no method of internet transmission is completely secure. We cannot guarantee absolute security of your information.

We do not sell or rent your personal information. We may share your information only in these circumstances:

• With university staff members who need access to perform their duties
• With academic advisors and instructors for educational purposes
• With service providers who assist in maintaining the portal
• When required by law or legal proceedings
• To protect against fraud, security threats, or illegal activities

You have the right to:

• Access your personal information and request copies
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of non-essential communications
• Control your account privacy settings
• Request a summary of how your data is used

To exercise these rights, please contact us at privacy@alley.com.ng

We use cookies and similar tracking technologies to:

• Remember your login preferences and session information
• Analyze usage patterns to improve our services
• Provide personalized content and recommendations
• Ensure security and prevent unauthorized access

You can control cookie settings through your browser preferences. Disabling cookies may affect portal functionality.

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. Academic records are maintained in accordance with educational regulations and institutional policies. You may request data deletion after account closure, subject to legal and compliance requirements.

Our portal may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites before providing personal information.

We may update this privacy policy from time to time. Significant changes will be notified to you via email or through a prominent notice on our portal. Your continued use of our services after changes indicates your acceptance of the updated policy.

If you have questions or concerns about our privacy practices, please contact us at: